Frequently Asked Question
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Funding through programs such as the National Disability Insurance Scheme (NDIS) or Home Care Packages (HCP) can cover a variety of support services available from Nurse Karlee. These services include personal care, domestic assistance, social support, nursing, therapeutic services, specialist behaviour management, and more. The specific coverage of a client’s funding is determined by their individual plan and care needs.
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Social Support: Assistance with social activities, companionship, community engagement, and more.
Domestic Support: Help with gardening, meal preparation, household tasks, grocery shopping, and more.
Personal Care: Support with daily personal activities such as bathing, dressing, grooming, and more.
Nursing Services: Medical care and health management provided by qualified registered nurses.
Don’t see the support service you require? Call us to get the care you need!
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No, there are no prepayments, lock-in contracts, or additional charges. You only pay for the time you spend with your support worker, and we do not impose any extra fees.
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Depending on your type of funding, NDIS funds can be used to access a variety of services, including:
- Daily Personal Care: Support for independent living activities such as bathing, eating, and grooming.
- Achieving Work or Study Goals: Assistance in reaching educational or employment objectives.
- Transport: Enabling participation in community, social, economic, and daily life activities.
- Household Tasks: Help with cooking, cleaning, and laundry to maintain a client's healthy home environment.
- Companionship and Social Support: Support for learning new skills and engaging with the community.
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A key principle is the shift in perspective regarding the care recipient. In person-centred practices, you are not just a passive recipient; you actively participate in making decisions about your healthcare and the support you need to live your life.
Here’s how this approach manifests in practice:
You are asked about your preferences and what matters most to you regarding your health and wellbeing.
Your individuality—such as your likes, dislikes, goals, and values—is taken into account when decisions about your care are made.
Your entire life and broader social network are considered when planning your support needs.
Providers and health professionals collaborate with you, listening and adapting to your evolving needs.
You are given ample time and information to comprehend the choices available to you regarding your options.
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We prioritize the safety of all clients by implementing a rigorous verification process for all support workers. This includes:
· Detailed reference and qualification checks
Police checks
Working with Children Checks, when applicable
Additionally, Nurse Karlee provides insurance for all support sessions booked, ensuring peace of mind for both clients and support workers.
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Yes, It can be unsettling to have a different carer each time, so with Nurse Karlee you have the option to hire the same support worker regularly if you or your loved one prefer a familiar, friendly face.